, 2019-04-02 08:54:09

Questions & Answers

Facts instead of preconceptions.

Here you can find all answers to your questions about electromobility.

ID. Buzz on a country road

Up to 550 km (WLTP)¹.

One of the most common preconceptions is that you can’t drive far with an electric car. But that has long since been left behind, because the range of the new electric cars in the ID. family based on the Modular Electrification Toolkit (German – MEB) is much greater than you might think. With the new electric vehicles, ranges of around 330 to more than 550 km are possible in the WLTP1   – depending on the battery size, tyres and body style of the vehicle in question.  

Range from driving the cycles of the Worldwide Harmonised Light Vehicle Test Procedure (WLTP) on the chassis dynamometer. In practice, the actual range varies depending on driving style, speed, use of comfort/auxiliary consumers, external temperature, number of passengers / load, and topography. However, depending on usage profile, 80% of drivers would be able to drive between 230 and 330 km with the smaller battery and between 390 and 550 km with the largest batteries without recharging.

Illustrated map with charging stations in different places

You can refuel electricity almost anywhere.

Ideally, you should always charge your electric vehicle overnight at home using your Wallbox. That way, you can get into your charged car in the morning and start the day full of energy. Coverage across Germany is also being developed and public charging stations are growing exponentially. 

When you are on the go in the city, for example, you can already find numerous charging options in car parks, in front of shops and in shopping centres. In addition, more and more employers are offering their employees the opportunity to charge their vehicles at company charging stations. 

Convenient refuelling of electricity will also be possible on long journeys. IONITY, the joint venture of the German automotive industry and Ford, along with many other providers and energy companies, is building up a dense network of rapid-charging stations on motorways and major transport routes all over Europe. In this context, in Europe alone, the intention is to provide 400 new IONITY charging parks, each with 4–12 rapid-charging stations (up to 125 kW), by the end of 2019. That is the equivalent of an IONITY charging park every 120 km.



Man uses a wallbox to protect his ID. Buzz to load

You only need a charging cable and a connection to electricity.

The easiest way to start the day with a fully charged electric car is to have a charging station on your doorstep. That is not only an option for homeowners, but also for the garages of blocks of flats. You can install a Wallbox there, and then all you need is the charging cable to connect to your electric car. Of course, you can also use the cable provided for charging. That takes a bit longer, but is just as simple.

Illustration of a smartphone showing the breakdown assistance logo just called

Your electric vehicle warns you in time.

Normally – if you take note of the warnings – you shouldn’t end up with an empty tank in your electric car, as it lets you know in good time when the electricity storage is almost empty. The vehicle also switches automatically to energy-saving mode. In addition, the network of charging stations will grow exponentially in the next one or two years, and your navigation system will always conveniently guide you to the nearest charging station. By the way, as a driver of an electric vehicle you can also make use of the Volkswagen breakdown service on the breakdown assistance number 0800 VWSERVICE or 0800 897 378 423. With the Volkswagen mobility guarantee, you can be sure of help around the clock.

Person hugging charging station

Quite the opposite – thanks to purchase incentives and tax benefits.

Electric cars are still considered to be cost-intensive. It is true that the purchase price is currently somewhat higher than that of a comparable petrol or diesel car. The reason for this is the higher manufacturing costs of the battery. However, purchase incentives, tax benefits and lower consumption costs, as well as the less maintenance-intensive technology of electric vehicles, quickly even out the additional costs in part or in full (in Germany generally in part, in some other countries quickly in full). 

Illustration of a fast charging station with e-vehicle (80%), next to the number of minutes (20 min).

At rapid-charging points your battery is 80% charged in around 30 minutes.

How long your electric car needs to charge fully depends on the charging station. AC charging with an 11 kW Wallbox at home or at work will fully charge your electric car in 5–8 hours. Depending on your driving habits, you then only have to charge your car once or twice a week, or you can divide this across even shorter daily charges. At the public rapid-charging stations from IONITY, your battery charges to 80% in as little as 30 minutes2


² Depending on the charging output, as well as the body style and battery status of the vehicle. The time it takes to fully charge your battery with AC charging (single-phase or three-phase) or DC charging (currently 50 kW up to over 100 kW) depends on the output of the charging infrastructure, and also above all on your battery’s state of charge and the outside temperatures. To optimise the life of the battery, it is generally advisable that you do not always do a full charge.

Illustration / Icon "10 years"

It does, and you will be surprised how long.

How long the battery of your electric car lasts depends on how often it is charged and discharged. Generally speaking, however, you can charge and discharge your electric vehicle several thousand times before there is a noteworthy drop in performance. By the way, Volkswagen guarantees you that the battery will not drop below a minimum of 70% of the useable capacity value after eight years or 160,000 km – whichever comes first.

Icon with a protective shield with a lightning on it.

Your electric car is safe, even with rain and moisture.

As children, we are taught that electricity is dangerous. Especially in combination with water. Nevertheless, there is nothing to worry about when charging an electric car in the rain, for example. This is because, as long as the battery and charging station meet standards, no electricity flows until a secure contact has been established. You can also drive through a car wash or open the bonnet when it’s raining without problems. Your electric car is also as safe as any other during thunder and lightning storms.

ID. Buzz on a country road

Electric cars are more fun to drive than you might think.

Many people believe electric cars are made slow and sluggish by their large battery. In fact, exactly the opposite is true. Firstly, they do not need a combustion engine or a manual gearbox, and secondly, the battery is integrated into the vehicle floor. That lowers the centre of gravity and provides better weight distribution. In addition, there are the small but powerful electric motors on the axles. Their immediate acceleration without changing gears means you can enjoy similar driving fun to that of a go-kart – with the quiet running typical of electric mobility. It certainly doesn’t sound boring.